FAQ's

• Possess a Texas driver’s license or Texas ID card o Must be 18 or older to apply

• Have a way to prove and verify your income (pay stub, award letter, child support, retirement, social security or disability, bank statement, etc.)

No! We overlook old credit and we apply a subjective approach to each of our customers who apply and their different situation and needs. We help consumers who are looking to improve their credit.

Yes! We report to all three major credit bureaus at the beginning of each month, so we are a great resource for customers who are looking to establish or build credit history.

Yes! We can send money to your bank account or alternatively you may come in to our branch.

Yes! Our office staffs friendly Spanish-speaking professionals who are eager to assist with the loan process.

Yes! We build relationships with our customers and have many repeat customers who trust us and continuously come back to us with their lending needs.

We are not a payday loan company nor do we change the rates of a pay day loan company. We charge a lot lower rate than a pay day loan company and we report your credit to the credit bureau helping you establish credit.

• With each of our applicants and recurring customers, we analyze and verify a collection of information such as residence, income and expenses. We strive to do our best when determining a prospective borrower’s ability to repay the desired installment loan. We look at each of our prospective borrower’s independently and we do not rely solely on credit scores or models when making our decisions.

• We have a special place in our hearts for customers who come to us with the intentions of improving their future financial security and opportunities by seeking to establish, improve or reestablish good credit history with the help of our company and our personal installment loans.

• We take all of the factors into consideration and we strive to understand the full and dynamic picture before determining what amount of money an individual is qualified to borrow at the time of their application. If we don’t feel confident in the initial amount that is requested by a prospective borrower, in many cases we seek to find alternative options to help these applicants. For example we may suggest starting out with a smaller starter loan in which we can build a relationship and trust with the customer. The goal in these situations is to build trust and confidence in an applicant over a few initial months of consistent and on-time payments, where we can then reassess and consider increasing their credit limit.

• We are a family run business and we do our very best to get to know each of our customers and applicants and their individual situations and needs, so that we can do everything within our power to treat them like family, and not just a number in a computer.

• Third Gen Loan Co., Inc. chose the phrase, “We Get It Done!”, as our company motto when we first opened our doors 25 years ago. This is our ultimate goal for each and every applicant that comes to us for help with their financial needs.

Yes, in order for Third Gen to report your payments, we will show up on your credit report. We report to all three major credit bureaus at the beginning of each calendar month for everything that happened the prior month. We send updates for everything that has occurred in the most recent 30 days since our previous report. This includes payments, full payoffs, late payments, etc.

We are required by federal law to give accurate reports to the credit bureaus. If you make a late payment and, as a result, receive a negative remark on your credit report, we cannot in good faith remove that late remark. We cannot undo late remarks, but positive repayments will help to undo some of the damage to your score if missed payments have occurred.

ADDITIONALLY, if you are experiencing any difficulties or hard times and you anticipate that you may not be able to make your upcoming payments, please reach out to us ASAP! We will work with you and come up with a solution to get you on a payment plan that is doable for your current situation.

We cannot reverse damage once it has been done, but we are very happy to work with our customers who are in communication with us so that together we can prevent any damage from happening in the first place.

Once a month, 30 days after you receive your personal loan.

Yes! You can pay your monthly payments via debit card, ACH debit, cash or check.